body.app {
    background: #f7f7f7;
    color: #0b0b0b;
    font-family: "Segoe UI", "Helvetica Neue", Arial, sans-serif;
    font-size: 14px;
    line-height: 1.5;
}

:root {
    --brand-red: #d22630;
    --brand-red-dark: #b51f28;
    --brand-black: #0b0b0b;
    --brand-white: #ffffff;
}

.app-header .logo-horizontal {
    color: #0b0b0b;
    font-size: 15px;
    letter-spacing: 0.02em;
}

.dashboard-chart-placeholder {
    height: 280px;
    background: linear-gradient(180deg, #f7f6f3 0%, #ede9e4 100%);
    border: 1px solid rgba(15, 23, 42, 0.08);
    border-radius: 12px;
    box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.6);
}

.menu-section {
    margin-bottom: 8px;
}

.menu-section-toggle {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: space-between;
    border: 0;
    background: transparent;
    padding: 10px 16px;
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: #5b5b5b;
}

.menu-section.is-collapsed .menu-section-list {
    display: none;
}

.menu-section.is-active .menu-section-title {
    color: #0b0b0b;
}

.menu-section-title {
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: #5b5b5b;
    display: flex;
    align-items: center;
    gap: 6px;
}

.menu-section-title-icon {
    font-size: 14px;
    color: var(--brand-red);
}

.menu-section-list {
    list-style: none;
    padding: 0 12px;
    margin: 0;
}

.sidenav-menu-item {
    transition: background 0.2s ease, color 0.2s ease;
}

.sidenav-menu-item.active {
    background: var(--brand-red) !important;
    border-radius: 8px;
}

.sidenav-menu-item.active .side-menu__label,
.sidenav-menu-item.active .side-menu__icon {
    color: var(--brand-white) !important;
}

.sidenav-menu-item:not(.active):hover {
    background: rgba(210, 38, 48, 0.12);
    border-radius: 8px;
}

.sidenav-menu-item:not(.active):hover .side-menu__label,
.sidenav-menu-item:not(.active):hover .side-menu__icon {
    color: var(--brand-red);
}

.side-menu__label {
    font-size: 14px;
}

.side-menu__icon {
    font-size: 16px;
}

.queue-overview-card {
    overflow: hidden;
}

.queue-overview-card .card-body {
    padding-top: 0.75rem;
    padding-bottom: 0.75rem;
}

.queue-overview-card .d-flex {
    margin-bottom: 0.35rem;
}

.queue-overview-card .d-flex:last-child {
    margin-bottom: 0;
}

.dashboard-card-stack {
    display: flex;
    flex-direction: column;
    gap: 16px;
    height: 100%;
}

.dashboard-card-stack .card {
    margin: 0;
    display: flex;
    flex-direction: column;
}

.dashboard-card-stack > .card:last-child {
    flex: 1 1 auto;
}

.dashboard-card-stack > .card:last-child .card-body {
    flex: 1 1 auto;
}

.queue-overview-card {
    min-height: 0;
}


@media (max-width: 991.98px) {
    .dashboard-right-col {
        display: block;
    }

    .dashboard-right-stack {
        justify-content: flex-start;
    }
}

@media (max-width: 991.98px) {
    .portal-app .app-header {
        z-index: 2100;
    }

    .portal-app .portal-mobile-menu-btn {
        display: inline-flex !important;
        align-items: center;
        justify-content: center;
        width: 40px;
        height: 40px;
        border-radius: 999px;
        margin-inline-end: 12px;
        z-index: 2101;
        flex: 0 0 auto;
        position: relative;
        pointer-events: auto;
    }

    .portal-app .logo-horizontal {
        margin-inline-start: 0;
        padding-inline-start: 48px;
        z-index: 1;
        display: flex;
        align-items: center;
    }

    .portal-app .app-header .main-container .d-flex.align-items-center {
        gap: 8px;
    }

    .portal-app .app-sidebar {
        position: fixed;
        inset-block-start: 64px;
        inset-inline-start: 0;
        height: calc(100vh - 64px);
        width: 270px;
        transform: translateX(-100%);
        transition: transform 0.2s ease;
        z-index: 2000;
    }

    .portal-app .app-sidebar__overlay {
        position: fixed;
        inset: 0;
        background: rgba(15, 23, 42, 0.35);
        visibility: hidden;
        opacity: 0;
        transition: opacity 0.2s ease;
        z-index: 1999;
    }

    .portal-app.portal-menu-open .app-sidebar {
        transform: translateX(0) !important;
    }

    .portal-app.portal-menu-open .app-sidebar__overlay {
        visibility: visible;
        opacity: 1;
    }

    .portal-app .side-header {
        display: none;
    }

    .portal-app .main-sidemenu {
        padding-top: 8px;
    }
}

@media (min-width: 992px) {
    .portal-app .portal-mobile-menu-btn {
        display: none;
    }

    .portal-app .app-header {
        background: #ffffff;
        height: 60px;
        display: flex;
        align-items: center;
    }

    .portal-app .app-header .main-container {
        max-width: 100%;
        margin-inline-start: 0;
        padding-inline-start: 16px;
        padding-inline-end: 16px;
        position: relative;
    }

    .portal-app .app-header .logo-horizontal {
        display: none;
    }

    .portal-app .side-header {
        display: flex !important;
        align-items: center;
        height: 60px;
        background: #ffffff;
    }

    .portal-app .side-header img {
        height: 36px;
        width: auto;
        display: block;
    }

    .portal-app.sidebar-mini .app-sidebar {
        width: 270px;
        padding-block-start: 60px;
    }

    .portal-app.sidebar-mini .app-content {
        margin-inline-start: 270px;
    }
}

@media (max-width: 991.98px) {
    body.app:not(.portal-app) .app-header {
        z-index: 2101;
    }

    body.app:not(.portal-app) .app-header .app-sidebar__toggle {
        display: inline-flex !important;
        align-items: center;
        justify-content: center;
        width: 40px;
        height: 40px;
        border-radius: 999px;
        margin-inline-end: 8px;
        z-index: 2101;
        position: relative;
        flex: 0 0 auto;
        pointer-events: auto;
    }

    body.app:not(.portal-app) .logo-horizontal {
        padding-inline-start: 48px;
        display: flex;
        align-items: center;
    }

    body.app:not(.portal-app) .app-sidebar {
        position: fixed;
        inset-block-start: 64px;
        inset-inline-start: 0;
        height: calc(100vh - 64px);
        width: 270px;
        transform: translateX(-100%);
        transition: transform 0.2s ease;
        z-index: 2100;
        pointer-events: auto;
    }

    body.app:not(.portal-app) .app-sidebar__overlay {
        position: fixed;
        inset: 0;
        background: rgba(15, 23, 42, 0.35);
        visibility: hidden;
        opacity: 0;
        transition: opacity 0.2s ease;
        z-index: 2000;
        pointer-events: none;
    }

    body.app:not(.portal-app).sidenav-toggled-open .app-sidebar,
    body.app:not(.portal-app).sidenav-toggled .app-sidebar {
        transform: translateX(0) !important;
    }

    body.app:not(.portal-app).sidenav-toggled-open .app-sidebar__overlay,
    body.app:not(.portal-app).sidenav-toggled .app-sidebar__overlay {
        visibility: visible;
        opacity: 1;
        pointer-events: auto;
    }

    body.app:not(.portal-app) .side-header {
        display: none;
    }

    body.app:not(.portal-app) .main-sidemenu {
        padding-top: 8px;
    }

    body.app:not(.portal-app) .app-content {
        padding-top: 72px;
    }

    body.app:not(.portal-app) .side-app {
        padding-top: 0;
    }

    body.app:not(.portal-app) .admin-header-links {
        display: none !important;
    }
}

@media (min-width: 992px) {
    body.app:not(.portal-app) .logo-horizontal {
        display: none;
    }

    body.app:not(.portal-app) .side-header {
        display: flex !important;
        align-items: center;
        height: 60px;
        background: #ffffff;
    }

    body.app:not(.portal-app) .side-header img {
        height: 36px;
        width: auto;
        display: block;
    }
}

.header-link {
    padding: 6px 12px;
    border-radius: 999px;
    background: #ffffff;
    border: 1px solid rgba(210, 38, 48, 0.3);
    color: var(--brand-red) !important;
    font-weight: 600;
    letter-spacing: 0.01em;
}

.reply-card {
    background: #ffffff;
    border: 1px solid rgba(15, 23, 42, 0.12);
    border-radius: 12px;
    box-shadow: 0 6px 14px rgba(15, 23, 42, 0.06);
    margin-bottom: 16px;
}

.reply-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 14px;
    border-bottom: 1px solid rgba(15, 23, 42, 0.08);
    background: #f9fafb;
    border-top-left-radius: 12px;
    border-top-right-radius: 12px;
    font-weight: 600;
    color: #111827;
}

.reply-card-name {
    display: flex;
    align-items: center;
    gap: 8px;
}

.reply-card-date {
    font-size: 12px;
    color: #6b7280;
    font-weight: 500;
}

.reply-card-body {
    padding: 14px;
    line-height: 1.6;
    color: #111827;
}

.reply-card-footer {
    padding: 6px 14px;
    border-top: 1px solid rgba(15, 23, 42, 0.08);
    background: #f9fafb;
    border-bottom-left-radius: 12px;
    border-bottom-right-radius: 12px;
}

.reply-signature {
    text-align: left;
    color: #6b7280;
    font-size: 0.8rem;
    line-height: 1.35;
    white-space: normal;
    margin: 0;
}

.reply-signature-line {
    margin: 0;
    padding: 0;
}

.ticket-data-row.even {
    background-color: #f1f7f4;
}

.ticket-data-row.even td {
    background: transparent;
}

.ticket-open-table tbody tr.ticket-data-row.even td {
    background-color: #f4f4f4 !important;
}

.reply-card-staff .reply-card-header {
    border-left: 4px solid #d22630;
}

.reply-card-visitor .reply-card-header {
    border-left: 4px solid #111827;
}

.color-picker-group .form-control-color {
    width: 44px !important;
    height: 38px;
    padding: 0;
    border-radius: 8px;
    border: 1px solid #e5e7eb;
    flex: 0 0 44px;
}

.color-picker-group .form-control-color::-webkit-color-swatch-wrapper {
    padding: 2px;
}

.color-picker-group .form-control-color::-webkit-color-swatch {
    border: none;
    border-radius: 6px;
}

.color-picker-group .form-control-color::-moz-color-swatch {
    border: none;
    border-radius: 6px;
}

.header-link i {
    font-size: 16px;
}

.header-link:hover {
    background: rgba(210, 38, 48, 0.08);
    border-color: rgba(210, 38, 48, 0.6);
}

.header-link i {
    color: var(--brand-red);
}

.header-link:focus,
.header-link:active {
    outline: none;
    box-shadow: none;
}

.btn-primary {
    background-color: var(--brand-red) !important;
    border-color: var(--brand-red) !important;
    color: var(--brand-white) !important;
    box-shadow: none !important;
}

.btn-primary:hover,
.btn-primary:focus,
.btn-primary:active,
.btn-primary.active,
.btn-check:checked + .btn-primary {
    background-color: var(--brand-red-dark) !important;
    border-color: var(--brand-red-dark) !important;
    color: var(--brand-white) !important;
    box-shadow: none !important;
}

.badge.bg-danger {
    background-color: var(--brand-red) !important;
}

.badge.bg-success,
.badge.bg-warning,
.badge.bg-info,
.badge.bg-secondary {
    background-color: var(--brand-black) !important;
    color: var(--brand-white) !important;
}

.btn-outline-primary {
    color: var(--brand-red) !important;
    border-color: var(--brand-red) !important;
    background: transparent;
}

.dashboard-search-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.btn-outline-primary:hover,
.btn-outline-primary:focus,
.btn-outline-primary:active,
.btn-check:checked + .btn-outline-primary {
    color: var(--brand-white) !important;
    background-color: var(--brand-red) !important;
    border-color: var(--brand-red) !important;
    box-shadow: none !important;
}

.text-primary,
.link-primary,
.nav-link,
.nav-link:hover,
.nav-link:focus {
    color: var(--brand-red) !important;
}

.bg-primary {
    background-color: var(--brand-red) !important;
}

.border-primary {
    border-color: var(--brand-red) !important;
}

.badge.bg-primary {
    background-color: var(--brand-red) !important;
}

.page-title,
.card-title {
    color: var(--brand-black);
}

.app-sidebar__toggle {
    color: var(--brand-red);
}

.side-menu__icon {
    color: var(--brand-red);
}

.dept-list {
    border-radius: 8px !important;
    background: #fff;
}

.dept-list .form-check {
    margin-bottom: 6px;
}

.custom-fields-view strong {
    display: inline-block;
    min-width: 120px;
}

.custom-field-lines {
    white-space: normal;
}

.select2-container--default .select2-selection--multiple {
    min-height: 38px;
    height: auto;
}

.select2-container--default .select2-selection--multiple .select2-selection__rendered {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    padding: 4px 8px;
}

.select2-container--default .select2-selection--multiple .select2-selection__choice {
    margin: 0;
    max-width: 100%;
    white-space: normal;
}

.portal-app .page-header {
    background: #ffffff;
    border: 1px solid #e6e8ef;
    border-radius: 12px;
    padding: 16px 20px;
    margin-bottom: 24px;
    box-shadow: 0 6px 18px rgba(15, 23, 42, 0.06);
}

.portal-app .page-header .breadcrumb {
    margin-bottom: 0;
}

.portal-app .app-header .main-container {
    padding-left: 0;
    padding-right: 0;
}

.ticket-tabs {
    border-bottom: 0;
    gap: 8px;
}

.ticket-tabs .nav-link {
    border: 1px solid #e6e8ef;
    border-bottom-color: #e6e8ef;
    border-radius: 10px 10px 0 0;
    background: #f3f4f6;
    color: var(--brand-red);
    font-weight: 600;
    padding: 10px 18px;
    margin-bottom: -1px;
}

.ticket-tabs .nav-link:hover {
    color: var(--brand-red);
    background: #eceff3;
    border-color: #dfe3ea;
}

.ticket-tabs .nav-link.active {
    background: var(--brand-red);
    border-color: var(--brand-red);
    border-bottom-color: var(--brand-red);
    color: var(--brand-white) !important;
}

.ticket-tabs .nav-link.active:hover,
.ticket-tabs .nav-link.active:focus,
.ticket-tabs .nav-link.active:focus-visible {
    color: var(--brand-white) !important;
}

.ticket-tabs .nav-link:focus,
.ticket-tabs .nav-link:active {
    box-shadow: none;
    outline: none;
    color: var(--brand-white);
}

.ticket-tabs .nav-link:focus-visible {
    box-shadow: none;
    outline: none;
}

.ticket-tabs .nav-link:not(.active):hover,
.ticket-tabs .nav-link:not(.active):focus {
    background: #f3f4f6;
    color: var(--brand-red);
    border-color: #dfe3ea;
}

.ticket-tabs .nav-link.active:hover,
.ticket-tabs .nav-link.active:focus {
    background: var(--brand-red);
    color: var(--brand-white);
    border-color: var(--brand-red);
}

.attachment-dropzone {
    border: 2px dashed rgba(11, 11, 11, 0.2);
    border-radius: 12px;
    padding: 24px;
    text-align: left;
    background: #fafafa;
    cursor: pointer;
    transition: border-color 0.2s ease, background 0.2s ease;
    position: relative;
}

.attachment-dropzone.is-dragover {
    border-color: var(--brand-red);
    background: rgba(210, 38, 48, 0.06);
}

.attachment-dropzone .attachment-input {
    position: absolute;
    left: -9999px;
}

.attachment-dropzone .dropzone-title {
    font-weight: 600;
    margin-bottom: 10px;
}

.attachment-dropzone .dropzone-meta {
    margin: 0;
    padding-left: 16px;
    color: #5b5b5b;
    font-size: 13px;
}

.attachment-list {
    margin-top: 12px;
}

.attachment-item {
    padding: 6px 0;
    border-bottom: 1px solid rgba(11, 11, 11, 0.08);
}

.select-inputs-group {
    padding: 0.5rem;
    border: 1px solid #e5e7eb;
    border-radius: 0.6rem;
    background: #f9fafb;
}

.select-inputs-group + .select-inputs-group {
    margin-top: 0.75rem;
}

.select-inputs-actions {
    display: flex;
    justify-content: flex-end;
}

.select-inputs-remove {
    min-width: 72px;
}

.status-pill {
    color: #ffffff;
    font-weight: 600;
    letter-spacing: 0.01em;
}

.status-pill--yes {
    background: #16a34a;
}

.status-pill--no {
    background: #dc2626;
}

.status-pill .bi {
    color: #ffffff;
    font-weight: 700;
}

.store-grid {
    display: grid;
    grid-template-columns: repeat(1, minmax(0, 1fr));
    gap: 1rem;
}

@media (min-width: 576px) {
    .store-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (min-width: 992px) {
    .store-grid {
        grid-template-columns: repeat(4, minmax(0, 1fr));
    }
}

@media (min-width: 1400px) {
    .store-grid {
        grid-template-columns: repeat(5, minmax(0, 1fr));
    }
}

.store-card .card-body {
    padding: 1rem;
}

.store-thumb-btn {
    border: 0;
    padding: 0;
    background: transparent;
    text-align: inherit;
}

.store-thumb {
    width: 100%;
    height: 140px;
    object-fit: cover;
    border-bottom: 1px solid #eceff4;
}

.store-modal-img {
    width: 100%;
    height: auto;
    display: block;
    max-height: 80vh;
    object-fit: contain;
}